SHIPPING & RETURNS

SHIPPING:

We are happy to offer Free Standard Shipping on all US orders $100+ (before tax). We are proud to offer Free Standard Shipping on ALL orders shipping to an address within the state of Hawaii!

For all shipping rates, please see below :

  • Standard Shipping US Orders $100+ : 5 to 7 business days - FREE!!
  • Standard Shipping US Orders >$100 : 5 to 7 business days - $8.00
  • Two day Shipping US Orders : 2 to 3 business days - $20.00
  • International Shipping : 6 to 10 business days - $40.00

We will always make sure that most orders will ship within a day of ordering. However, some orders may take 24-48 hours to process for which we will notify you immediately of the delay.

Orders placed after 12pm EST on a Friday or day before a holiday will ship the following open business day. Same applies for any days that causes scheduling changes with shipping carrier due to holiday hours or weather implications.

RETURNS:

Your total satisfaction is our top priority. If for any reason you are unhappy with an item you have purchased, please return it within 14 days of the date of invoice. We will gladly exchange your product or refund you in the original form of payment (excluding shipping).

INSTRUCTION FOR RETURNS: All products must be returned in their original condition, unworn and unwashed with tags still attached. You must include your original order number, a Return Authorization Number (RA#) and a reason for the return. Email us at aloha@dolkii.com for your RA #. Your RA# must be written visibly on the outside of the return package. Any packages received without an RA# will be returned to sender.

ALL SALES ARE FINAL ON SALE ITEMS & SWIMWEAR. ALL SALES FINAL ON PROMOTIONAL ITEMS PURCHASED AT 25% OFF OR MORE. No refunds or exchanges will be accepted.

Items must be accompanied by Return Authorization form and can be mailed to:

Dolkii

Attn:  Returns

3920 Monterey Pl.

Honolulu, HI 96816